PRIVACY POLICY

Last Updated: February 17, 2026

OSA Logistics LLC, a California limited liability company, respects your privacy and is committed to protecting your personal information in compliance with applicable U.S. laws, including the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (CCPA/CPRA), the Federal Trade Commission Act, and other federal and state privacy laws.

1. Information We Collect We collect the following when you use https://osalogisticsllc.us/:

• Information you provide: name, email address, phone number, physical address, and shipment details (origin, destination, weight, type of cargo) when you submit a contact form or request a quote.

• Automatically collected information: IP address, browser type, pages visited, time spent, cookies, and similar technologies (e.g., Google Analytics).

• Information from third parties: we may receive data from our primary logistics partner Matson Logistics, Inc. or other authorized carrier partners when processing or coordinating a shipment.

2. How We Use Your Information We use your information to:

• Respond to inquiries and provide quotes.

• Deliver, coordinate, and improve our logistics services (truckload, drayage, and intermodal transportation in the U.S., Canada, and Mexico) in partnership with Matson Logistics, Inc.

• Send marketing communications (only with your prior consent).

• Comply with legal obligations and prevent fraud.

• Analyze website usage to improve our services.

3. Sharing of Personal Information We share your personal information only with:

• Matson Logistics, Inc. and authorized carriers/vendors to perform the transportation services you request (as our primary logistics partner).

• Service providers (hosting, email delivery, analytics) under strict contractual obligations to protect your data.

• Government authorities when required by law.

We do not sell your personal information. We do not share it for cross-context behavioral advertising without your consent. Any sharing via cookies for analytics is subject to your opt-out rights below.

4. Cookies and Tracking Technologies We use essential and analytics cookies. You can manage or opt out through your browser settings or by contacting us. California residents may also submit a “Do Not Sell or Share My Personal Information” request.

5. Your Rights Under CCPA/CPRA (California Residents) You have the right to:

• Know what personal information we collect, use, and disclose.

• Request deletion of your personal information (“Right to Delete”).

• Opt out of the sale or sharing of your personal information (“Do Not Sell or Share My Personal Information”).

• Correct inaccurate data.

• Limit use of sensitive personal information.

To exercise these rights, email us at osalogisticsllc@gmail.com. We will acknowledge your request within 10 business days and provide a substantive response within 45 calendar days (extendable to 90 days if necessary, with notice). We will verify your identity before processing.

6. Data Security We implement commercially reasonable technical and organizational measures (encryption, firewalls, access controls) to protect your information. However, no internet transmission is 100% secure.

7. Data Retention We retain your personal information only as long as necessary to provide services, comply with legal obligations (including transportation record-keeping requirements), or resolve disputes — typically up to 7 years for tax and regulatory purposes.

8. Children’s Privacy Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 (or under 16 for CCPA sale/sharing purposes).

9. Changes to This Privacy Policy We may update this policy. The new version will be posted here with a revised “Last Updated” date. Your continued use constitutes acceptance.

10. Contact Us OSA Logistics LLC Email: osalogisticsllc@gmail.com Phone: (562) 215-4464

If you have any questions, please contact us.

TERMS AND CONDITIONS OF USE

Last Updated: February 17, 2026

These Terms and Conditions govern your access to and use of the website https://osalogisticsllc.us/ owned and operated by OSA Logistics LLC, a California limited liability company.

1. Acceptance of Terms By accessing or using this website, you agree to these Terms. If you do not agree, do not use the site.

2. Description of Services This website provides information about our logistics services (truckload, drayage, intermodal in the U.S., Canada, and Mexico). All quotes and actual transportation services are governed by separate written agreements. When you request services that involve Matson Logistics, Inc., Matson’s Customer Services Agreement (available on matson.com) will also apply to those shipments.

3. Permitted Use You may use the site only for lawful purposes and to request information or quotes. Prohibited activities include posting illegal/offensive content, attempting unauthorized access, or using the site for unauthorized commercial purposes.

4. Intellectual Property All content, logos, and trademarks are owned by OSA Logistics LLC or its licensors. No reproduction or modification without our express written permission.

5. Third-Party Links The site may contain links to Matson Logistics or other third-party sites. We are not responsible for their content or privacy practices.

6. Limitation of Liability The website is provided “as is.” We disclaim all warranties. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or the information on it.

For any actual transportation services (including those coordinated with Matson Logistics, Inc.), liability is strictly governed by the separate contract for that shipment and applicable U.S. federal transportation law. We act solely as an arranger/broker and assume no carrier liability.

7. Governing Law and Jurisdiction These Terms are governed exclusively by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in San Francisco County, California (to align with our primary partner Matson Logistics’ standard agreement). You consent to personal jurisdiction and venue in those courts.

8. Changes to Terms We may modify these Terms at any time. Your continued use after changes constitutes acceptance of the updated Terms.

9. Contact Us OSA Logistics LLC Email: osalogisticsllc@gmail.com Phone: (562) 215-4464

SMS Terms & Conditions

By opting in to receive SMS messages, you agree to the following:

Consent for SMS Communication Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This ensures that your information is used solely for communication purposes related to our services.

Types of SMS Communications

By opting in, you may receive SMS messages related to:

• Appointment reminders

• Follow-up messages

(Example: "Thank you for reaching out to OSA Logistics LLC. We’ve received your inquiry and are working on a solution. Our team will update you within [timeframe]. For any further questions, feel free to reply or contact us at (562) 215-4464.")

These are informational messages related to our logistics services, quotes, shipments, or support.

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 messages per week related to appointments, billing, updates, etc.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.

Opt-In Methods

You may opt in to receive SMS messages from OSA Logistics LLC in the following ways:

• We ask for your consent verbally during customer interactions (e.g., phone calls or in-person discussions). Consent is documented internally for compliance.

Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at osalogisticsllc@gmail.com or (562) 215-4464.

Help

If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at osalogisticsllc@gmail.com or (562) 215-4464.

Additional Options

Providing consent is voluntary and is not a condition of purchasing goods or services from OSA Logistics LLC.

Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions at https://osalogisticsllc.us/privacy-policy

• Messaging frequency may vary depending on the service.